Design — Product Development & Engineering
Product Modeling Work Flow
ConceptExtend
Act as a knowledge expert for internal product development teams — enabling engineers to search research databases, analyze customer feedback, generate concept designs, and surface prior art from the organization's knowledge repository using natural language.
Agentic behaviors
- Retrieves and synthesizes relevant research studies, predictive models, and prior product records in response to engineer queries
- Performs sentiment analysis on customer feedback data to surface feature gaps and pain points
- Facilitates iterative concept sketching by gathering design inspirations and summarizing competing team discussions
- Routes complex queries to subject matter experts via Teams
Features & capabilities
| NLP Knowledge Search | Searches SharePoint research repositories in natural language; returns relevant studies, models, and specs with source citations |
| Customer Feedback Analyzer | Ingests CRM / survey data; identifies common pain points, feature requests, and sentiment trends |
| Concept Sketch Generator | Drafts initial product wireframes or design concepts based on engineering briefs |
| Collaborative Ideation Support | Summarizes Teams meeting transcripts and Copilot Pages feedback threads; surfaces unresolved design decisions |
| Expert Routing | Identifies and connects engineers to subject matter experts linked to specific models or research domains |
| Prior Art Checker | Cross-references new product concepts against existing product catalog to prevent duplication |
Agents powering this workflow
Reusable AI capabilities from our Agent Store.
Who benefits
- Product Designers
- R&D Engineers
- Innovation Managers
- Product Managers
KPIs impacted
Product time-to-marketRevenue from new productsDesign iteration time reductionCustomer satisfaction (NPS)
Required connectors
Configured per-organization in the Control Tower once this workflow is enabled for your team.
PLM / CADMicrosoft Teams / Copilot PagesCRMSharePoint
Configurations & Options
Set up in the Control Tower once this workflow is enabled — shown here so you know what to expect.
Configurations
- Prior art similarity flag threshold (%)Concepts scoring above this similarity to an existing product are flagged by the Prior Art Checker.
Options
- Require human review before prototype elevationWhen on, a design concept must be reviewed by an engineer before it can be elevated to a formal prototype. When off, concepts can move directly to prototyping without review.
Governance requirements
- Data access scoped to engineering roles (no cross-functional financial data exposure)
- Source citations required on all retrieved research content to prevent hallucination
- Human review required before any design concept is elevated to formal prototype