Asset Management Work Flow

Concept

Build

Production managers and maintenance teams get a unified view of all factory assets — combining performance trends, maintenance schedules, parts inventory, and service request status — enabling proactive asset lifecycle management and reducing unplanned downtime.

Agentic behaviors

  • Generates factory-wide asset performance summary reports on demand or on schedule
  • Analyzes machine efficiency metrics and surfaces MTTR improvement opportunities
  • Detects underperforming assets and recommends preemptive corrective actions
  • Monitors spare parts inventory and autonomously generates supplier inventory check requests when stock falls below safety threshold
  • Creates and routes service request tickets for diagnostic checks via Teams

Features & capabilities

Asset Performance SummaryGenerates report of operational status across all monitored assets: uptime, OEE contribution, active alerts, scheduled maintenance
MTTR AnalyzerBreaks down MTTR by asset, failure mode, and technician; recommends process, tooling, or training improvements to reduce response times
Underperformance Alert with RecommendationIdentifies assets operating below efficiency thresholds; generates detailed analysis including performance trends, predicted maintenance dates, and recommended preemptive actions
Inventory & Parts TrackerMonitors spare parts inventory levels against BOM-driven demand; flags shortages and drafts supplier inquiry messages
Diagnostic Ticket CreatorGenerates service request tickets in EAM/CMMS via Teams integration when anomalies require investigation
Material Processing Efficiency MonitorTracks efficiency and inventory metrics for manufacturing consumables; highlights shortages or surpluses by line
Supplier Inventory CheckDrafts structured inventory availability requests to primary and backup suppliers, including required specs and urgency context

Who benefits

  • Production Managers
  • Maintenance Supervisors
  • Reliability Engineers
  • Procurement Teams

KPIs impacted

Production downtimeMaterials costs (parts procurement efficiency)MTTROEECapacity utilization

Required connectors

Configured per-organization in the Control Tower once this workflow is enabled for your team.

CMMS / EAMField Service / Service Request SystemERPIoT Hub / OPC-UA / SCADA SensorsMicrosoft Teams / Copilot Pages

Configurations & Options

Set up in the Control Tower once this workflow is enabled — shown here so you know what to expect.

Configurations

  • Parts reorder dual-approval threshold ($)

Options

  • Require dual approval for parts reordersWhen on, parts reorders above the threshold require both maintenance and procurement approval. When off, maintenance approval alone is sufficient.

Governance requirements

  • Supplier inquiry drafts require procurement team approval before transmission — no autonomous purchase order creation
  • Asset shutdown recommendations require plant manager sign-off
  • Diagnostic tickets auto-assigned to appropriate technician based on skill matrix but flagged for supervisor review
  • Parts reorder above defined dollar threshold requires dual approval (maintenance + procurement)